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Service & Contract Options

  1. Contract Maintenance - On-site priority service at an affordable monthly rate. Our highly trained engineers will be available 24 x 7 and will respond via call-back within 30 minutes.
  2. Block Time Contract - You can purchase a block of service time at a reduced hourly rate. Blocks are not restricted to type of device or service type.
  3. Time & Material Repair - On-site repair on a per incident basis.  The same team of experienced service engineers that provide full service to our contracted customers, also perform time and material services.  Labor rates are competitively priced and the labor "meter" begins only upon technicians arrival at your site.
  4. Preventitive Maintenance - Our Contract Maintenance customers enjoy the added service of preventitive maintenance on all printers. This service tunes your equipment for smooth operation and protects you from disruptive outages.

More detail on Service Options
Locations - Great Lakes Computer

Wherever you’re located, Great Lakes Computer can help with your laptop, POS, printer and midrange equipment needs.

Our computer service and maintenance centers feature fully certified, knowledgeable and experienced technical professionals who are on call 24/7 to keep your IT systems online and your business productive.

Our expert technicians are geographically dispersed so that we can respond to your repair quickly. We can service the following locations:

  • State of Ohio and surrounding cities
  • Cleveland, OH
  • Akron-Canton, OH
  • Columbus, OH
  • Cincinnati, OH
  • Dayton, OH
  • Toledo, OH
  • Youngstown, OH
  • Detroit, MI
  • Pittsburgh, PA
  • Louisville, KY
  • Fort Wayne, IN

Great Lakes Computer technicians receive up-to-the-minute technical training on a full range of hardware systems, platforms, and devices. Whether in the field or in our service depot, Great Lakes Computer specialists are prepared to handle any computer repair problem you may have, oftentimes with same-day response.

Our services include: 

 
Get Started Today!
  • Email us at sales@grlakes.com
  • Call us toll-free at 1-800-899-4522
  • Fill out our quote request

       

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