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Total Care Service Offerings

  • Bronze Service – Our Basic Care package that redefines how PC and network support is delivered.  One monthly fee for our core support and monitoring services.
  • Silver Service – We build upon the Bronze to include unbelievable services such as UNLIMITED remote support for all users and many more.
  • Gold Service – Setting the bar high by including a long list of standard support services in our monthly fee including mobile device, software upgrades and even scheduled onsite support as part of the fixed monthly fee.
  • Platinum Service – THE A-to-Z, fix-it fast, fix-it right, no drama support package that includes EVERYTHING for one low monthly fee!


View PDF with Service Offering details.

Free 27 Point Audit

Instead of waiting for something to go wrong to call us for support, why not have us come on site and conduct a thorough 27-Point Problem Prevention Network Audit.

Let me explain…

MOST computer problems that turn into extended downtime and data loss could have been prevented. Unfortunately, most people don’t realize that bad things are stirring until it’s too late. Just like your car, a computer network needs regular maintenance to maintain its speed, performance, and security. That’s where our 27-Point Problem Prevention Network Audit comes in handy.

We’ll have a senior technician come on site and…

  • Check your network’s current security against hacker attacks, theft, worms, viruses, and even employee sabotage.
  • Scan and remove hidden spyware that is secretly stealing your company’s bandwidth, jeopardizing the speed of your computer system, and embezzling confidential information about you, your employees, and your business.
  • Check your network back up system to make sure it is working properly and accurately backing up all of the critical files and information you would NEVER want to lose.
  • Diagnose slow, unstable PCs.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you received.
     

Why Should You Care About This?

Right this minute, online criminals are looking at your network literally searching for a chink in the armor to invade your network, corrupt your system, and steal your private files. Miss one critical patch and they’re “in.”

There are at least 5 ways hackers and viruses can access your network– undetected—to embezzle your private information, steal your identity, and use your network as a conduit for spreading spam, viruses, and even illegal software.

There are numerous system checks and updates that should be done on a regular basis to ensure maximum speed, performance, and security. Ignore them and your system will get progressively slower, unstable, and susceptible to viruses, spyware, and hackers.

Tape backups have a failure rate of 100% - that means all tape drives will fail at some point, without warning. You don’t want to find out that your backup was not working the day after your hard drive was erased.

And if the above aren’t enough to scare you straight, the untold number of potential hardware failures and software corruption threatening your data should.

Right Now, There Could Be Problems Brewing Under The Surface That You Aren’t Even Aware Of!

Unlike other computer consultants who profit from your computer and network problems, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. 

Don’t wait until it’s too late…schedule your FREE audit today by calling 800-899-4522 or filling out our request form found here!
 

Free Audit Request Form

Your Name  

Company  

Your E-Mail  

Your Phone  
( Eg. 111-111-1111 )

Number of PC's in company  

Number of servers  

Current primary support model  

What is the #1 Network Support challenge you would like eliminated?  

Is there a specific part of Total Care you would like to know more about?  

Additional Comments or Questions