| Service and Contract Options |
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Service & Contract Options
More detail on Service Options |
| Depot Repair Services |
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Are you interested in the MOST COST EFFECTIVE way to repair your printer, PC or Laptop? Do you have remote offices and don’t want your people spending their time “fixing the printer” again? Can you “do without” your device for one or two days? Do you need a loaner computer or printer while your device is being repaired? If you answered “Yes” to any of these questions, then you are a candidate for Great Lakes Computer Depot Repair Service. The Depot Repair program enables you to drop off or ship in the device which needs repaired. Our technology team diagnoses and corrects the problem within one to two days. SIMPLE, QUICK and EASY We offer Depot Repair Services for the following device types:
Depot Repair Service LevelsGreat Lakes Computer offers three service levels for the Depot and Repair Program: Repair-and-Return—When time is not the critical consideration and the original unit is needed, Great Lakes Computer’s repair-and-return service is the most cost-effective solution. Simply ship the inoperable unit to our depot repair center where skilled technicians repair the equipment to the OEM specificiations, then return the unit promptly. Equipment Exchange—This popular program gives customers quick and easy access to a preconfigured, plug-and-play supply of equipment. Like-for-like replacements are guaranteed by the next business day. Loaner Program—Combining elements of both the Equipment Exchange and Repair-and-Return options, this program is ideal for customers who must maximize uptime, yet who also require the same serial-numbered unit to be returned. |
| Locations Served for Depot Services |
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Our expert technicians are geographically dispersed so that we can respond to your computer, laptop and IT repair quickly. We can service the following locations:
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