Great Lakes Computer depot (offsite) repair programs offer maximum maintenance savings while also ensuring fast, dependable, and highly qualified service.  Each service level agreement is custom designed to the needs and budget of the customer, usually combining one or more of these service options:

Repair-and-Return—When time is not the critical consideration and the original unit is needed, Great Lakes Computer’s repair-and-return service is the most cost-effective solution.  Simply ship the inoperable unit to our depot repair center where skilled technicians repair the equipment to the standards of the service level agreement, then return the unit promptly.

Equipment Exchange—This popular program gives customers quick and easy access to a preconfigured, plug-and-play supply of equipment.  Like-for-like replacements are guaranteed by the next business day.

Loaner Program—Combining elements of both the Equipment Exchange and Repair-and-Return options, this program is ideal for customers who must maximize uptime, yet who also require the same serial-numbered unit to be returned.

Our service options cover depot printer repair, depot POS repair, and depot scanner repair.  Great Lakes Computer is happy to offer a free depot maintenance program quote that satisfies your unique equipment inventory and budget. 

Contact us today.