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REAL TIME REMOTE NETWORK MONITORING
From our Network Operations Center (NOC), we can monitor the condition of networks and individual machines anywhere in the world and quickly alerts us to potential problems-for example, bad sectors on disks-before the problems can significantly impact a business.
Remote monitoring can save your from the time and expense of an onsite call, but more importantly, it can offer a quicker and less devastating fix that will not negatively impact your business operations.
Combined with our remote support solution and your business will experience service and support on par with the biggest and most technologically capable enterprise companies.
But monitoring is only the first step in preventing problems. GLC will determine and implement maintenance and upgrades. We offer tune-ups of networks, security policies and backup and virus protection solutions. We also monitor technology developments in the industry and developments in the small businesses we represent. We note customers' changing requirements and challenges and make recommendations, matching new technology and needs.
With that proactive approach, we can help ensure our customers will have the best solutions no matter how their business evolves.
The key word is "proactive." GLC's 24x7, real time monitoring services will be proactive in preventing network and desktop issues from happening.
Read more about Managed Services
Read more about Immediate Remote Support
Contact us today:
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Managed Services
Monitoring
- Proactive and Automated - 24x7 monitoring means someone always knows what is going on with your network.
- Notification and remote support - Timely, expert response to problems
Failure Resolution and Downtime Prevention
- Ability to project/prevent failures and system maintenance.
- The ability to diagnose problems quickly.
- Faster response to a failure, including lessened time for troubleshooting.
- Less frustration and user level troubleshooting prior to finding a problem and contacting support.
Availability and Performance Reporting
- Service History Reports
- Availability Reports
- Notification Reports
- Multi-Device response reports
- Service level compliance
- Capacity planning
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