| GLC Managed Services Program, designed for small and medium sized businesses, is a way to monitor and support your entire PC network, servers, desktops, routers - EVERYTHING!
This is not your basic Windows support "add on's" and an engineer logging in every night! GLC has made a major investment in software, hardware and energy to deliver TOTAL solution for real time network support at a fixed cost. 24 hours a day, 7 days a week, no holidays, no vacation, no sick days. We will always be watching, monitoring, administering, and even repairing all of your network issues.
From our Network Operations Center (NOC) in Avon, OH, we use advanced software, highly trained technicians, and our years of experience delivering high quality IT support services to administer and support all of your network's needs.
Read more about Real Time Remote Network Monitoring
Read more about Immediate Remote Support
Contact us today:
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Monitoring
- Proactive and Automated - 24x7 monitoring means someone always knows what is going on with your network.
- Notification and remote support - Timely, expert response to problems
Failure Resolution and Downtime Prevention
- Ability to project/prevent failures and system maintenance.
- The ability to diagnose problems quickly.
- Faster response to a failure, including lessened time for troubleshooting.
- Less frustration and user level troubleshooting prior to finding a problem and contacting support.
Availability and Performance Reporting
- Service History Reports
- Availability Reports
- Notification Reports
- Multi-Device response reports
- Service level compliance
- Capacity planning
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